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Evie Networks offers three connector types:

• Type 2 for (AC Charging Only)
• CHaDeMo (DC Charging Only) 
• CCS2 (DC Charging Only)
  
  

Most modern electric vehicles (EVs) are compatible with Evie DC fast charging, as it has become a standard feature in the EV industry. However, there may be a few exceptions or older models that do not support DC fast charging and (PHEV) Hybrid vehicles. It's important to check the specifications of specific EV models to determine their charging capabilities and whether they are AC-only or DC-compatible.

Certain (PHEVs) Hybrid Vehicles are not compatible with DC fast charging

In general, smaller electric vehicles or EVs with smaller battery capacities may not be equipped with DC fast charging capabilities (PHEVs). These vehicles are typically designed for shorter daily commutes or city driving, where slower AC charging overnight or at destination charging points is more common and sufficient.

Old models not compatible

Additionally, some early or niche EV models may not support DC fast charging due to older technology or limited charging infrastructure at the time of their release. However, as the EV market continues to evolve, more and more vehicles are being designed with DC fast charging compatibility.

Check Manufacturers Manual

To determine the charging capabilities of a specific EV model, it is best to consult the manufacturer's specifications, and user manuals, or contact the manufacturer directly. They will have the most accurate and up-to-date information regarding the charging options available for their vehicles.

Unfortunately, it is not possible to charge two vehicles simultaneously with CHAdeMO and CCS on the same charger.  However, there are two chargers at every station to support multiple vehicle charging sessions.

At Evie Networks we constantly monitor the capacity and utilisation of the network and have future proofed our charging network to grow in line with EV take up in Australia.

A new Evie App was launched in July 2023. You can find support materials for the old app in Legacy App Resources

At Evie, we're committed to providing you with the best possible experience on your electric journey. The new Evie App will be launched in July 2023.

If you don't already have it, you can download the Evie App here:

Once downloaded the Evie App will give you the ability to

• Quickly find Evie chargers near you
  Get an instant snapshot of locations and availability as soon as you open the app.
• Start charging within two clicks
  Open the app, select plug and tap to start charge.
• See charging progress in real time
  See your vehicle's state of charge (SoW), minutes and kWh.

Download the new app and experience it for yourself and look out for more great app features as we continue to invest in technology to support your electrification journey.

Does the old Evie app still work?

The new Evie App was launched launched in July 2023.

We listened to your valuable feedback and incorporating your suggestions has been our top priority. In the new Evie App, we have introduced a range of features and enhancements to ensure that charging your electric vehicle is effortless and convenient. 

If you were already an Evie customer, all your details and session history will carry across to the new Evie App. Just sign in to the new app with your current details.

You can download the new app here:

You will know you have the newest version because the home screen icon is blue now, not white. 

Come on over to the new (blue) Evie App! We’d love to know what you think.

While the old (white) version of the Evie app still works, we will no longer be supporting this app in the coming months. So once you're logged into the new Evie App, its best to remove the old app from your phone to avoid any duplication between accounts. 

To do this simply:

1. Hold down on the white Evie App icon on your phone screen to reveal a pop up menu.
2. Then, for Android users tap "Uninstall", for iPhone users tap "Remove App"

If you do need support materials for the old app you can find them in Legacy App Resources

The Evie Pass RFID card can be linked to your account via the Evie App to start a charge without using your phone. It gives you the flexibility to charge with a quick tap. It can also help in areas where you don’t have mobile reception. Evie Passes cost $5, including GST.

It's important to note that the payment method you use to purchase your Evie Pass will automatically become your default payment method for your account, including any other Evie Pass you may have associated with your account. You can change your default payment method anytime in your payment settings. To ensure successful charging with an RFID card, you must set up a valid debit or credit card as your payment method in the app. PayPal and Apple Pay are not accepted.

Purchasing an Evie Pass

A new Evie App was launched in July 2023. You can find support materials for the old app in Legacy App Resources

You will be asked if you'd like an Evie Pass when you sign up for the Evie App, but you can also do it later by following these steps:

1. Sign in;
2. Select Profile in the bottom navigation bar;
3. Choose Evie Pass from the list;
   
   
   
   
4. Tap the "Purchase Evie Pass" button. You’ll be prompted to enter your address details and pay a one-time $5 fee to confirm your order.
   
   

Please allow up to 2 weeks for your card to be delivered. If your card does not arrive and you would like a refund, please get in touch with support.

Once you have received your Evie Pass in the mail, you will need to link it to your account to start a charge. To do this:

1. Return to the Profile page in the Evie App and choose "Evie Pass" from the list;
2. This time, tap the "Activate Evie Pass" button;
   
   
   
   
3. You’ll be prompted to enter the 8-digit code on your Evie Pass and tap "Activate Evie Pass."

In your Evie Pass settings, you can deactivate any Evie Pass associated with your account or reactivate an Evie Pass removed from your account.

Your Evie Pass will be ready to use if you have a valid debit or credit card set up as your payment method. Note: If you have Apple Pay or PayPal as your default payment method, the Evie Pass RFID card will not work.

Read more about payment methods.