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Evie Networks offers three connector types:

• Type 2 for (AC Charging Only)
• CHaDeMo (DC Charging Only) 
• CCS2 (DC Charging Only)
  
  

Most modern electric vehicles (EVs) are compatible with Evie DC fast charging, as it has become a standard feature in the EV industry. However, there may be a few exceptions or older models that do not support DC fast charging and (PHEV) Hybrid vehicles. It's important to check the specifications of specific EV models to determine their charging capabilities and whether they are AC-only or DC-compatible.

Certain (PHEVs) Hybrid Vehicles are not compatible with DC fast charging

In general, smaller electric vehicles or EVs with smaller battery capacities may not be equipped with DC fast charging capabilities (PHEVs). These vehicles are typically designed for shorter daily commutes or city driving, where slower AC charging overnight or at destination charging points is more common and sufficient.

Old models not compatible

Additionally, some early or niche EV models may not support DC fast charging due to older technology or limited charging infrastructure at the time of their release. However, as the EV market continues to evolve, more and more vehicles are being designed with DC fast charging compatibility.

Check Manufacturers Manual

To determine the charging capabilities of a specific EV model, it is best to consult the manufacturer's specifications, and user manuals, or contact the manufacturer directly. They will have the most accurate and up-to-date information regarding the charging options available for their vehicles.

What is Autocharge?

Autocharge is like magic (kind of)! We can use most vehicles' Media Access Control (MAC) addresses to initiate a session on most of our network.

What does that mean in plain speech? Well, once you’ve set Autocharge up in the Evie App for a compatible vehicle, you can say goodbye to the hassle of starting a charge from the app most of the time! All you’ll have to do is plug in, and the charge will start.

 

How to get Autocharge

What do I need?

The app will do most of the work to ensure your vehicle is compatible with Autocharge. That said, we do need you to:

1. Add a compatible vehicle to your account;
2. Add or maintain a debit or credit card (not Apple Pay or PayPal) as your default payment method;
3. Have completed at least one charge session on a compatible charger since 1 June 2024.

Starting an Autocharge session

Once Autocharge is activated, starting a session is as simple as rolling up to a compatible charger and plugging in. But it’s best to keep an eye on the charger’s screen to ensure that the charge has started (you’ll see a green tick) and that energy is being delivered. Your dashboard and the Active Charges tab in the Evie app will also show you when charging starts.

 

 

If you haven’t enabled push notifications in the Evie App, it might be a good time to do so. We’ll let you know when your charge starts and ends.

Ending an Autocharge session

You can stop the charge from the charger or your vehicle. The receipt will be sent to your email, and the session will be recorded in your Past Charges.

See Autocharge in action

 

Learn more about Autocharge on our dedicated page: https://evie.com.au/autocharge/

 

Autocharge FAQ

Is it secure?

We will always ask your permission before we use an identifier like your MAC Address. We use a one-way hash to de-identify your MAC Address from our backend, so not even we will see it. Rest assured that this information is securely stored.

Can I remove or pause a vehicle from using Autocharge?

Yes. To remove Autocharge just visit the vehicle page in the Profile section.

From their you will see your Autocharge status as "Activated". Tapping on this will take you to the Edit Autocharge page.

Here you will see a Remove Autocharge button which will stop Autocharge from being linked to your account.

You can also pause the use of Autocharge without removing it from your account - you might be useful if, for example, you are lending your vehicle to someone.

Can I activate Autocharge on a rental vehicle?

Yes, you can! But just a heads-up—remember to remove Autocharge from your account before you return it. Otherwise, you could be charged for the next driver’s charging sessions.

Can I use an Evie voucher with Autocharge?

Yes. If you have a voucher, it will be applied to your charge session before your card is charged.

What sites are incompatible with Autocharge?

Some sites, like many of our highway sites, are incompatible with Autocharge, so be sure to check whether the site you charge at is compatible with Autocharge. View list of incompatible chargers here.

You can see on the map the sites that are incompatible with Autocharge. Map pins will display the following icon:

Autocharge Unavailable

 

You can also filter the map to show only Autocharge-compatible chargers.

 

What vehicles are incompatible with Autocharge?

Find out more about incompatible vehicles here.

Can I use Paypal/Apple Pay when setting up Autocharge?

Unfortunately Paypal and Apple Pay are not supported for Autocharge. You will need to set your payment method to a debit or credit card.

Other important things to know 

• Your vehicle can only be activated for Autocharge from one account.
• It is best to activate Autocharge when you are not currently charging.

If you don't already have it, you can download the Evie App here:

 

Once downloaded the Evie App will give you the ability to

• Quickly find Evie chargers near you
  Get an instant snapshot of locations and availability as soon as you open the app.
• Start charging within two clicks
  Open the app, select plug and tap to start charge.
• See charging progress in real time
  See your vehicle's state of charge (SoW), minutes and kWh.

Download the new app and experience it for yourself and look out for more great app features as we continue to invest in technology to support your electrification journey.

The Evie Pass RFID card can be linked to your account via the Evie App to start a charge without using your phone. It gives you the flexibility to charge with a quick tap. It can also help in areas where you don’t have mobile reception. Evie Passes cost $5, including GST.

It's important to note that the payment method you use to purchase your Evie Pass will automatically become your default payment method for your account, including any other Evie Pass you may have associated with your account. You can change your default payment method anytime in your payment settings. To ensure successful charging with an RFID card, you must set up a valid debit or credit card as your payment method in the app. PayPal and Apple Pay are not accepted.

 

Purchasing an Evie Pass

You will be asked if you'd like an Evie Pass when you sign up for the Evie App, but you can also do it later by following these steps:

1. Sign in;
2. Select Profile in the bottom navigation bar;
3. Choose Evie Pass from the list;
   
   
   
   
4. Tap the "Purchase Evie Pass" button. You’ll be prompted to enter your address details and pay a one-time $5 fee to confirm your order.
   
   

Please allow up to 2 weeks for your card to be delivered. If your card does not arrive and you would like a refund, please get in touch with support.

Once you have received your Evie Pass in the mail, you will need to link it to your account to start a charge. To do this:

1. Return to the Profile page in the Evie App and choose "Evie Pass" from the list;
2. This time, tap the "Activate Evie Pass" button;
   
   
   
   
3. You’ll be prompted to enter the 8-digit code on your Evie Pass and tap "Activate Evie Pass."

 

In your Evie Pass settings, you can deactivate any Evie Pass associated with your account or reactivate an Evie Pass removed from your account.

Your Evie Pass will be ready to use if you have a valid debit or credit card set up as your payment method. Note: If you have Apple Pay or PayPal as your default payment method, the Evie Pass RFID card will not work.

Read more about payment methods.