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What to do if there is no reception
July 13, 2023 04:18
Reception can be patchy at some of our rural sites and sites located within multi-story or underground car parks.
While some sites have Wi-Fi access for you to connect to the app, the best thing to do is order a free Evie Pass RFID Card, connect it to your profile and keep it in your car just in case. The Evie Pass is able to start a charge regardless of mobile network availability.
Read more about the Evie Pass RFID Card
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Starting and stopping a charging session, vehicle compatibility and common questions
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