Evie Charging

Charging

• What vehicles are compatible with Evie chargers?
• How do I charge with Evie?
• Can my vehicle charge at an Evie charger?
• Which plug should I use?
• Can two vehicles charge at the same time?
• What determines the charge speed?

See all 10 articles

The Evie App

• Installing the Evie App
• Secure Sign-in FAQs
• Can I change the email address and phone number connected to my Evie account?
• How to sign up to the Evie App with an Apple ID
• How to sign up to the Evie App with a Google Account
• How to sign up to the Evie App with a Password

See all 10 articles

Autocharge

• Autocharge
• How to activate Autocharge
• Troubleshooting Autocharge
• Autocharge Incompatible Chargers
• Autocharge Incompatible Vehicles

Finding a Charging Station

• How do I find an Evie charging station?
• Charging stations near me
• How do I find the Site ID / Station ID?
• Add an Evie charge to your route using Google Maps
• Add an Evie charge to your route using Apple Maps
• List of Evie sites accessible to Foton T5 trucks

Prices and Payment

• The Evie Pass RFID Card
• Evie Mates
• How to Resolve a Failed Payment in the Evie App
• How much does it cost to charge?
• What payment methods do you accept?
• How to add or change your payment method in the Evie App

See all 9 articles

Vouchers

• Paying with a voucher in the Evie App
• Voucher FAQs
• RACQ member discount

Troubleshooting

• Why can't I see the map?
• Why is my Evie Pass RFID not working?
• What to do if there is no reception
• Understanding why your electric vehicle is not receiving full charge rate on a 350kWh Ultra-Fast Charger
• Why does my electric vehicle stop mid charge at a charging station?
• What to do if a plug is stuck in your vehicle and can't be removed?

See all 7 articles

Partner Portal Online Guide

• Accessing the Evie Partner Portal
• Charging Data Records (CDRs)
• RFIDs for Post-Paid Billing
• Ordering RFIDs
• Uploading Unassociated RFIDs
• Associating RFIDs

See all 7 articles

Contact Us

• How to contact Evie