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How to contact Evie Networks (Legacy App)
A new Evie App was launched in July 2023. Read more about the new Evie App.
The Evie Networks app has all the support options you need to help with your EV charging experience.
1. Download the Evie Networks app from Apple App Store or Google Play Store.
2. Login or create a new user if you have yet to create an account.
3. Select the help icon in the top right hand corner.
1. Call Center
Having issues with charging and cannot find what you are looking for? Contact our 24/7 call centre team who will be able to help you out:
1300 463 843
We keep an up to date knowledge base with the most common questions and answers.
3. Submit a request
Something more complex but can be dealt with at a later stage? Leave us with your inquiry and we will get back to you within 72 hours.
Starting and stopping a charging session, vehicle compatibility and common questions
Finding a Charging Station
How to locate Evie charging stations near you, check busy times and charger status
The Evie App
Using the Evie app to get the best charging experience for Android and iPhone users
Prices and Payment
What you can expect to pay, along with billing, payment options and the Evie Pass
Having an issue? Check out the common questions and issues our users encounter
If you need to contact support at Evie you can reach us 24/7 via a number of different ways
Evie Pass, RFID, Stop Charge