How to contact Evie Networks (Legacy App)

Have more questions? Submit a request

A new Evie App was launched in July 2023. Read more about the new Evie App.

The Evie Networks app has all the support options you need to help with your EV charging experience. 


1.  Download the Evie Networks app from Apple App Store or Google Play Store. 

2.  Login or create a new user if you have yet to create an account.

3.  Select the help icon in the top right hand corner. 


1. Call Center

Having issues with charging and cannot find what you are looking for? Contact our 24/7 call centre team who will be able to help you out: 

1300 463 843

2. FAQ

We keep an up to date knowledge base with the most common questions and answers.

3. Submit a request

Something more complex but can be dealt with at a later stage?  Leave us with your inquiry and we will get back to you within 72 hours.



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